Last modified 05/03/2024
Introduction
"InLingo Company" is committed to lawful, fair, and transparent collection of your data. This policy governs data collection by us and our affiliates (collectively the “Company”) when you purchase or use our products, services, software, and website (collectively the “Services”). It was drafted to help you understand the types of information we collect from you, how we use it, as well as how we share, store and protect it.
If you do not agree with this policy, you should not use our Services. By accessing or using our Services, you agree to this policy, which may change from time to time to better reflect our practices and applicable laws. Your continued use after we make change(s) is deemed acceptance of those changes.
Children Under the Age of 13
Our Services are not intended for minors (children under 13 years of age or equivalent depending on jurisdiction, (“Children”), and use of our Services by Children is strictly prohibited. We do not knowingly collect personally identifiable information from Children. If we learn we have collected or received personal information from Children without verification of parental consent, we will delete that information. If you believe we might have any information from or about Children, please contact us.
Types of Information We Collect
We collect information if you voluntarily provide it to us. For example, if you sign up for our Services, you might give us your name and email address. You might also give us data when you email us or give us feedback. In addition, you may submit information online through surveys, forms, portals, or other interactive activities on our website. details about transactions you carry out through our website. It is always your choice whether or not to provide personal data. Do not provide personal data unless you are authorized to do so.
We may collect the following information directly from you:
information that may be personally identified, such as name, address, e-mail address, and other identifier by which you may be contacted online or offline ("personal information");
information that is about you but individually does not identify you; and/or
information about how you interact with our website, such as internet connection or the equipment you use to access the Services.
This policy does not apply to third-party sites that may link to, or be accessible from, our site. We do not control these third parties' tracking technologies or how they may be used. Your interactions with these sites are governed by the third parties’ applicable privacy statements. If you have any questions about these sites, you should contact the responsible provider directly.
We may also collect information automatically:
As you interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: details of your visits to our website and information about your computer and internet connection. The information we collect automatically does not include personal information.
The technologies we use for this automatic data collection may include cookies. You may refuse to accept browser cookies by activating the appropriate setting on your browser, but if you do you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to us.
How We Use Your Information
We use information that we collect about you or that you provide to us, including personal information to present our Services to you; to provide you with information, products, or services that you request from us; to fulfill any other purpose for which you provide it; to provide you with notices about your account/ subscription, including expiration and renewal notices; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to comply with legal obligations; or for any other purpose with your consent.
If you are an EU resident, we will collect and use your personal data only if we have one or more legal bases for doing so under the GDPR. This means we collect and use your personal data only where you have given your consent for one or more specific purposes; it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; it is necessary to protect the vital interests of you or another natural person; or it is necessary to comply with a legal obligation.
Who We Share Your Information With
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this policy to our team members, agents, subsidiaries and affiliates who have a business need to know; to contractors, service providers, and other third parties we use to support our business; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets; to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information; and/or with your consent.
We may also disclose your personal information: to comply with any court order, law, or legal process, including to respond to any government or regulatory request; and/or to enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
How We Protect Your Personal Information
We may store your personal data in any region or in any country where we or our service providers have facilities. We implement reasonable processes and adhere to best practices in order to protect your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. We will store your personal data only until it is no longer needed to fulfill the purpose(s) for which it was collected or as required or permitted by law; at that point it will be anonymized, deleted, or isolated.
Accessing and Correcting Your Information
You can request to access, correct or delete any personal information that you have provided to us by contacting us at lara@inlingofluent.com. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
How to Contact Us
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
InLingo Fluency
West Sussex, United Kingdom
lara@inlingofluent.com
www.inlingofluent.com
Refund Policy
Last modified: 05/12/2023
Introduction
"InLingo " is committed to your satisfaction. If you have purchased digital/hard goods/subscription from InLingo and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.
Refunds of Hard Goods:
To be eligible for return and refund, the following steps must be taken:
Refund must be requested in writing by contacting lara@inlingofluent.com
Request of refund must be made within 30 days of the original purchase date unless otherwise stated.
Hard goods must be returned to InLingo immediately, according to the instructions you will receive once contacting lara@inlingofluent.com.
The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in InLingo sole, reasonable discretion.
Non-returnable Items:
The following items are non-returnable as stated at the time of purchase on www.inlingofluent.com
Refunds of Digital/Subscription Based Goods:
To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:
Refund must be requested in writing by contacting lara@inlingofluent.com
Request of refund must be made within 30 days of the original purchase date, unless otherwise stated.
InLingo is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact InLingo at lara@inlingofluent.com for any questions related to our policy, or simply to let us know how we can help.
Terms and conditions
Please read all these terms and conditions
As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.
Application
1. These terms and conditions will apply to the purchase of goods by you the customer. We are Inlingo Fluency trading as Inlingo Fluency of West Sussex, England with the e-mail address lara@inlingofluent.com; (the Supplier or us or we);
2. These are the terms on which we sell all goods to you. By ordering any of the goods you agree to be bound by these terms and conditions. By ordering any of the services you agree to be bound by these terms and conditions. You can only purchase the goods from the website if you're eligible to enter into a contract and are at least 18 years old;
Interpretation
3. Consumer means an individual acting for purposes that are wholly or mainly outside their trade business craft or profession;
4. Contract means the legally legally binding agreement between you and us for the supplier of the goods;
5. Delivery location means the supplier's premises or other location where the goods are to be supplied as set out in the order;
6. Durable medium means paper or e-mail or any other medium that allows information to be addressed personally to the recipient enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information and allows the unchanged reproduction of the information stored;
7. Goods means the goods advertised on the website that we supply to you or the number and description as set out in the order;
8. Order means the customer’s order for the goods from the supplier is submitted following the step-by-step process set out on the website;
9. Privacy policy means the terms that set out how we will deal with confidential and personal information received from you via the website;
10. Website means our website www.inlingofluent.com on which the goods are advertised.
11. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.
12. Where you supply Personal DAta to us so we can provide Goods to you, and we Process that personal DAta in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws:
a) before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;
b) we will only Process Personal Data for the purposes identified;
c) we will respect your rights in relation to your Personal Data; and
d) we will implement technical and organisational measures to ensure your Personal Data is secure.
13) For any enquiries or complaints regarding data privacy, you can e-mail: lara@inlingofluent.com
